Privacy notice

Who we are. Stratfield Protection is a trading name of Ian Turner, a sole trader, Unit 13, The Beresford Centre, Wade Road, Basingstoke RG24 8FA. Contact us at hello@stratfieldprotection.co.uk.

What we collect. Your mobile number, your name if you give it, your postcode, the bollard type and number of posts you choose, the price estimate shown to you, any photos of your drive you send us, and which advert or link brought you to this site. If you message us on WhatsApp, we also see the name on your WhatsApp profile. If you book, we also keep your address, job details, photos of your drive and payment records.

Why. To give you a price, arrange your fitting, fit your bollard, invoice you and look after you afterwards. We rely on taking steps at your request before a contract and then performing the contract. We keep financial records because the law requires it. We measure which of our adverts bring enquiries, and we only use Meta cookies for this if you say yes.

Who sees it. Only us and the services we use to run the business: our email and spreadsheet provider (Google), WhatsApp (owned by Meta) if you message us there, our website host, our accountant, and Meta if you accept cookies. We never sell your details.

How long we keep it. Enquiries that don't go ahead are deleted after 12 months. Customer records are kept for 6 years for tax purposes.

Your rights. You can ask to see, correct or delete your details, or object to how we use them, by emailing us. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Updated October 2026.